GENERAL QUESTIONS
Prospero is a leading Execution-Only-Broker, providing an online platform for trading financial instruments including FX, commodities, indices and share CFDs. We offer 24 hours, 5 days a week service and support to our clients.Prospero Markets LLC is registered under the FSA (St Vincent & The Grenadines Financial Service Authority), Registered Number :533LLC2020.
Prospero CFD product offering including: FX, commodities, indices, and share CFDs. Specific product/instrument availability is subject to platform information.
Prospero ensure the safely of the client’s funds through account segregation, strictly holding client funds in segregated accounts, independent of the company’s operational funds.
Yes, at Prospero we provide Premium/VIP accounts which offers 1 on 1 account managers. Please contact us for more informatio.
ACCOUNTS RELATED QUESTIONS
Click here to apply for live trading account.
Click here to apply for a demo account. Please be advised that demo accounts are only available for 30 days.
It will take 1-3 business days for us to process new account applications; clients will receive their application outcome via email. Clients may also check the status of their application by emailing: enquiries@prosperoglobal.com.
Prospero provides many methods of deposits including Bank transfer, Bank wire and UnionPay etc. Bank wire transfer may result in interbank charges subject to your bank. Please be aware that Prospero does not accept any funds from a third-party source.
The Minimum deposit amount at Prospero is $100 USD.
You may submit withdrawal request via your client portal and the processing time may take up to 1-3 business days.
You may reset password by clicking on Forgot Password in the Client Portal. An email outlining the password reset instructions will be sent to your registered email.
A client may setup a maximum of 3 trading accounts. If you require additional accounts, please contact our customer service.
No，but if you do require an account denominated in a different base currency you may apply for a new account via the website or the Prospero client portal.
TRADE AND PLATFORM RELATED QUESTIONS
The Highest leverage at Prospero is 400:1. Please check on the MT4 platform for detailed information.
Yes, at Prospero we provide detailed general market analysis. Please subscribe to our free Newsletter for daily market update from Trading Central. Please note Prospero provides general advice only and does not provide personal financial advice.
Prospero provide webpage, mobile and PC MT4 platform. Please click here to download.
You can contact customer service for the MT4 user guide.
Prospero Markets charge swap at 24:00 (MT4 Platform Time), the swap can be applied or deducted from your account depending on whether you are long or short. For the specific standards and triple swap charge time please refer to the specification on MT4 platform（triple swap are charged on Wednesdays or Fridays）
The Stop Level is 50%.The margin call level is 100%
No margin requirement requested for fully hedged positions. For partial hedging trades, the margin is subject to the net position of the traded instrument.
Platform time is the real time trading platform is set in, including the software’s charts and data. Prospero clients that access MT4 are under the same platform time.
For Eastern Daylight Time (EDT) during daylight saving (spring/summer), the platform time is set to GMT+3, while for Eastern Standard Time (EST) during standard time (autumn/winter) the Platform is set to GMT + 2.
GMT (Greenwich Mean Time) is the time set at the Royal Observatory in Greenwich, London. The time here is used as a benchmark against all other time zones across the globe.